Counseling Catawba Logo

74 8th Street SE

Suite #208

Hickory, NC 28602

(828) 578-6645

Counseling Catawba Logo

sharing with other people who care."

"Part of the healing process is


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Couples, Family, and Individual Counseling

for Adults and Adolescents

Located in Hickory, North Carolina, in the beautiful Moretz Mill Building, Counseling Catawba is a place for healing. In a safe and warm environment, you can share the burden of life's struggles, find meaning in life, improve relationships, heal past wounds, rebuild trust in relationships, and find the tools and confidence to proceed with whatever life has to offer. We welcome couples, families, and individuals -- of every faith, race, ethnicity, and sexual orientation -- to visit and begin a process of discovery that will lead to wellness.

Counseling Services

Counseling Catawba provides individual one-on-one counseling in a supportive and safe environment.

Individual one-on-one

Perhaps you are experiencing difficulties in your relationships or feel shame, guilt, or low self esteem around an issue in your life. Maybe you are experiencing the effects of childhood abuse, or find yourself in a current abusive relationship. Maybe you are feeling alone, lost, and find everyday life increasingly difficult. Whatever the reason for your pain, individual therapy can give you a safe place to share your story and a chance to explore your own beliefs about yourself and those around you. Help is available. We are here. You don’t have to live in pain.

Perhaps our eyes need to be washed

by our tears once in a while, so that
we can see life with a clearer view again.


Families today come together in many different ways and relationships within a family can be complicated. Parenting, blending families, peer pressure for adolescents, and coping with divorce are just a few of the issues that families today may face. Family counseling helps families learn to improve communication, set goals and boundaries, navigate divorce and remarriage, and understand how the behavior of one member affects everyone in the family. Healthier families are created when everyone works together to improve communication so that all members' hopes and concerns can be heard.



Counseling Catawba can help families learn important tools for communicating effectively within the family unit.
Counseling Catawba is committed to helping individuals work through reliationship and communication issues.

No one falls in love by choice. It's by chance.
No one stays in love by chance. It's by work.

And no one falls out of love by chance,

it's by choice.

Intimate Relationships

Couples therapy or relationship counseling is designed to help individuals work through relationship and communication problems to create a healthier connection with a significant other. Through the process, counseling is also an opportunity to learn what true intimacy is and reconnect to love, respect, and emotional closeness. Even "good" relationships can grow stronger through counseling as couples can become more intimately connected and satisfied.


For couples in crisis, counseling can help to:

  • Heal from emotional affairs
  • Address money and financial concerns
  • Learn healthier, more effective ways of communicating
  • Heal unresolved issues from the past
  • Identify the roots of intimacy issues, such as lack of sexual desire


Through counseling, couples will learn to:

  • Learn to listen and understand each other
  • Create shared goals
  • Resolve painful emotions
  • Build a strong relational foundation


Counseling Catawba gladly welcomes LGBT couples.


Premarital Counseling

Counseling prior to marriage can provide couples important guidance as they make a long-term commitment to each other. It provides an opportunity to create a team going into the marriage -- one with shared goals, values, and dreams, and compassion and acceptance for each other.


Counseling Catawba gladly welcomes LGBT couples.




Counseling Catawba provides couples with important guidance as they enter marriage.

A few words about...

Depression and Anxiety



Depression and anxiety are defined by excessive worry, fatigue, restlessness, sleep disturbances, loss of appetite, irritability, difficulty concentrating, loss of interest in hobbies and relationships, and/or feelings of hopelessness. We can help you discover who you really are, what interests you, what motivates you, and assist in finding compassion for yourself. At Counseling Catawba, you have a place to tell your story and learn tools to manage the different, and often difficult, moods that are getting in your way of living a joyful life.

An addict needs help, and so does anyone affected by an addict and the addiction.

With a goal of recovery and maintaining sobriety, we will explore reasons for medicating behaviors, identify triggers, learn new coping skills, and explore healthy support systems. For loved ones, we will discuss the recovery process and learn to support the addict positively without supporting the addiction.



If you are "stuck" in a the feelings and experience of a traumatic event, we want to help you heal. In a safe environment, we can process the emotions about the trauma and provide the comfort that you need to heal. We will explore ways of challenging your thinking patterns around the event and let go of any lingering guilt or shame that may be associated with what happened. Ultimately, we want you to learn self care and self acceptance so that you can move past the trauma and enjoy life again.

Our Therapist

If you just communicate, you can get by.

But if you communicate skillfully,
you can work miracles. -- Jim Rohn

Lisa Factor is a licensed therapist and owner of Counseling Catawba, located in Hickory, North Carolina.

Choosing the right therapist is an important decision and the right fit is necessary for the therapeutic process. My work is characterized by my belief that we are all capable of making changes that can enhance the quality of our life experiences. I am so honored to be able to do this type of work, and I promise to meet you where you are, without judgment, and show you compassion and care. My hope for you is that you find comfort and healing so that you can return to living as your best self. I promise to respectfully walk with and support you on your journey of healing and guide you when you are unsure of where to go.

Frequently Asked Questions

  • Do I/we really need counseling?

    A good sign that you might want counseling is if you are having difficulties in your relationships, at work, school, or home, or you are struggling with some aspect of your daily life. You may have a hard time focusing, you may feel distracted, or you may feel unhappy a lot of the time. You may also have difficulty sleeping, have a hard time sharing your feelings with those around you, or you may feel restless or "stuck." If you are considering couples or family counseling, you may be experiencing any of these struggles that may be a result of frequent disagreements with your loved one(s), lack of communication, trust, and/or closeness, and feel the relationship is at risk. Either way, if you are currently questioning if you should go into counseling, that is probably the best sign that you should.

  • What happens in a counseling session?

    Counselors understand that your first session may be scary. We will start with greetings and a discussion of confidentiality. I'll ask you what brought you to counseling, and how I can best serve you. I may ask you questions about your family, your relationships, your work or school -- all so I can get to know a little about you. I will also tell you a little about me, and answer any questions that you may have. Together, we will determine a plan for our time together. I will give you feedback, ask questions, and offer perspective, ways of looking at your struggles differently, and most of all, I will listen to you, and assure you that you are being heard.

  • How long does counseling last?

    The answer to this question is that it depends on your specific situation. Some people start feeling better right away after just a few sessions, and for others, it takes longer. The number of sessions depends on your goals, your history, the type of problem, the quality of the client-counselor relationship, and your ability to engage in the process during session and out of the session. The goal is to facilitate the process of meeting your counseling goals. You may choose to come once a week, or once every two weeks. You may come more than that if that is what you discover is needed to heal.


  • What is Counseling Catawba's approach to counseling?

    I use an integrative approach to counseling but have extensive training in experiential techniques.  I believe that these techniques, when applicable, allow for faster processing of new information.

  • How much does counseling cost? Do you accept insurance?

    We are out-of-network with most insurance companies so we do not bill insurance companies directly. Your counseling services may be eligible for reimbursement through out-of-network benefits, and we can provide you with the receipt your insurance company will require. We recommend you speak to your insurance company about your benefits as policies vary. Private paying clients choose not to involve insurance companies in their mental health care as insurance companies require a mental health diagnosis to approve services, and often dictate how many counseling sessions are allowed, the duration, and have input into your specific treatment plan. To many, this may feel intrusive and/or limiting, especially since the mental health diagnosis becomes a part of your permanent health record.


    We accept cash, check, and credit card, and offer sliding scale depending on circumstances. We can discuss when you call for an appointment or at our first session together.

  • If I see you with my spouse for couples counseling, can I see you individually as well?

    I will only see one partner individually if the couple is also involved in couples counseling  I have several colleagues that I work with that I will refer the other partner to if both partners are also wishing to engage in individual counseling.

  • Is everything I tell my counselor confidential?

    Most things that occur in a therapy session are confidential but there are exceptions which will be covered fully at the first appointment.

  • I'm a teenager and my parent(s) wants me to see a counselor. Will the counselor tell my parent everything I say?

    Parents of minors have the right to see the child’s medical records but I talk with everyone involved and try to come to an agreement before counseling starts about what will be shared.

  • Are you currently accepting new clients?

    Yes. Absolutely. We hope to hear from you.

We understand that you may have questions and worries when making the decision to seek counseling. Please take a moment to read our answers to some common concerns. Click the question to reveal the response.

Counseling Catawba is committed to the mental health and well being of its clients and the community.

Forms and Resources

Please print, complete, and bring to your initial appointment.

Contact Us


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We would love to hear from you. Your name and message will be kept confidential. If this is an emergency, please call 911.

Counseling Catawba is a mental health therapy practice located in Hickory, North Carolina.

Proud member of

Lisa Factor, owner of Counseling Catawba, is a member of the American Counseling Association. Lisa Factor, owner of Counseling Catawba, is a member of the Catawba Valley Association of Counselors and Therapists. Lisa Factor, owner of Counseling Catawba, is a member of Psychology Today.



Licensed Professional Counselor Associate

Counseling Catawba
74 8th Street SE ∙  Suite #208

Hickory, North Carolina 28602

(828) 578-6645

© 2017 Counseling Catawba, LLC
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